FAQ - Frequently Asked Questions

Does Moringa have any side effects?

Moringa has been taken for centuries by cultures around the world and is not known to have any harmful side effects; however, it is prudent with taking any supplement to monitor for any allergic reactions or sensitivities.

Within a few minutes of taking dried moringa powder, you may feel a pulling or draining sensation in the head as the antioxidants circulate through your system and start going to work.

Depending on your current state of health, severely ill patients may go through what some call 'a healing crisis' as the body starts to detox itself. Sometimes this may be accompanied by skin blemishes or acne from detoxing as well as occasional headaches. These symptoms are quite rare, but pass within 2-3 days.

Is it safe for kids to drink?

Moringa has been taken for centuries by cultures around the world and is not known to have any harmful side effects; however, it is prudent with taking any supplement to monitor for any allergic reactions or sensitivities.

Within a few minutes of taking dried moringa powder, you may feel a pulling or draining sensation in the head as the antioxidants circulate through your system and start going to work.

Depending on your current state of health, severely ill patients may go through what some call 'a healing crisis' as the body starts to detox itself. Sometimes this may be accompanied by skin blemishes or acne from detoxing as well as occasional headaches. These symptoms are quite rare, but pass within 2-3 days.

How Much Moringa Powder Should I take?

Vitaleaf Moringa powder is highly concentrated and therefore you do not need to take much to see its effects. Our 120g pouch is designed to provide a 30 Day supply if taking 1 tsp per day, twice a day. If you take the max recommended dose of 2 tsp per day, twice a day, it will last you approximately 15 days.

Mix 1 teaspoon of Moringa powder in 8 oz. room temperature water or juice. Let it sit for several minutes before stirring as it takes some time to absorb the water and become fully dis-solvable. Room temperature, not cold water, works best to allow it to dissolve fully. Stir briskly until fully dissolved. Moringa tastes similar to matcha green tea powder. Some prefer mixing it with lemon in their water or juice. It goes well with Apple and Cranberry Juices.

If you use 2 tsp, double the amount of water needed so it will dissolve fully. It also tastes great in your favorite smoothie or protein shake in the morning or before your workout.

How do I prepare Moringa tea?

Heat fresh, filtered water to 140°F (not boiling). If the water is too hot, it will destroy the nutritional content and alter the flavor of the tea. Let one tea bag steep in 8 oz of water for approximately 3-5 minutes. Moringa tea has a slightly nutty flavor and herbal aroma. Use lemon and honey to taste. You can blend Moringa with your favorite other teas, such as Chamomile, Green Tea, or Ginger to create your own unique flavors while benefiting from the nutritional and antioxidant properties of Moringa.

One tea bag can be steeped up to 3 times. Use within 24 hours of opening.

For ice tea, mix 3-4 tea bags in a large pitcher with half full with warm water. Let steep for 3-5 minutes. Add remaining cold water. Flavor with fresh lemon, oranges, mint or other fruit to make a tasty infused tea beverage.

How should I store my Moringa?

Once opened, Vitaleaf Moringa powder should be resealed at the top of the bag and stored in a cool, dark place, preferably in your refrigerator, to maintain peak freshness. To get maximum benefit from the product, it should be consumed within 30 days of opening. Unopened packages stored away from heat / light are good for at least one year from the date of purchase.

Vitaleaf Tea bags should be stored in their original sealed pouches and box away from sunlight and heat, preferably in your pantry. Tea bags may be steeped up to 3 times and should be used within 24 hours of opening. Unopened packages of tea are also good for at least one year from the date of purchase.

When will my order arrive?

Most orders are shipped using standard USPS First Class mail and should arrive in your mailbox within 2-3 business days from shipping. Most shipments are processed and ship within 24 hours, except on Sundays. All orders ship from Las Vegas, Nevada.

Large orders ship with USPS Standard Post and will arrive within 2-8 business days of order depending on delivery location.

For expedited orders, please select USPS Priority Mail in the checkout page. USPS Priority Mail orders are delivered within 2-3 business days of shipping and come with a shipment tracking number to check the delivery status of your package. 

Returns

This is a question we don't get asked very frequently. We want our customers to be happy! Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We cannot accept returns for opened items. If your product does not arrive in perfect condition, please let us know and we will be happy to replace your item.

To complete your return, we require a receipt or proof of purchase.  

Please contact us at info@vitaleafmoringa.com

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@vitaleafmoringa.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@vitaleafmoringa.com  and we will send you return details.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Wholesale / Retailers

If you are Vitamin / Supplement / Health Food store and are interested in carrying our product, please contact Vitality Labs at Tel: (540) 394-1467 or info@vitaleafmoringa.com. We look forward to hearing from you.